Insurance Brokers Group Reviews and feedback

Insurance Brokers Group Reviews

What are customers of Insurance Brokers Group Say about the service and rates received.

The reviews and feedback received on the following questions

1. Did the staff respond to questions and quotes quickly
2. Did they deliver on their promise to find the best rate?
3. Is the staff knowledgeable and helpful?
4. Was this a positive experience?
5. Would you recommend to friends and family?

Read Our Reviews

Highly enjoying how you guys can always beat any competitor out there. Thank you so much.

Customer since 2017

Tony and Beth are the best!! Call them now for all your insurance needs!!

Mark H., customer since 2019

Always customer oriented and professional!!

Kenneth T., customer since 2019

This is my very first car insurance/ Broker I've went through! You guys have been nothing but helpful and very nice to me and I am beyond thankful and grateful for you all, especially Beth!!! Love you guys, you are awesome!

Maggie G., customer since 2020

Staying abreast of the best quotes for the client upon renewal and making sure they keep in touch.

Rhonda M., customer since 2014

I’m so glad we decided to call Insurance Brokers Group. Lexie was super responsive and helpful! She ensured our transition to a new insurance company (for all 3 of our policies) was seamless. And...we saved $1500/yr!!!

Customer since 2020

The Service & Price of our insurance policies Lexi did a Great Job

Customer since 2020

You guys did right by hiring Lexie Crafton. The world needs more of her.

Dwayne R., customer since 2020

Very focused on service and best product/rate. Very responsive and friendly!

Lisa B., customer since 2020

Prompt attention

Nicolas O., customer since 2020

Tony is easy to contact. He is willing to go the extra mile and always works hard to fulfill my insurance needs.

Alexander L., customer since 2020

Tony Howard is at the top of his game and takes care of business with out delay. Beth Howard always answers my questions quickly and more importantly is available to answer questions! They make a great team and always follow thru. I give their number to all of my friends.

Ariana H., customer since 2019

Answered questions clearly. Returned calls promptly.

Patricia C., customer since 2019

It's great that IBG knows how to get me the exact coverage I need without any hassles. Plus I like that they don't bombard me emails and notifications like alot of other companies do. Keep up the good work guys!

Customer since 2019

Everything!!!! Lexie is a phenomenal agent who goes above and beyond to make we are covered and stay that way from 3k miles away!!! We recommend y'all to everyone.

April W., customer since 2016

Always available to answer questions and help find lower-cost insurance!

John E., customer since 2015

Always very prompt and responsive with any requests.

Customer since 2018

Always Courteous polite and willing to go the extra mile to help out there clients. And always willing to have Patience.

David N., customer since 2019

You find the most cost effective insurance coverage. You are available when I have a question.

Steve O., customer since 2016

Best rates at the best price and easy access to a broker if you need questions answered

Patricia L., customer since 2016

Keep rates down

Mikhail G., customer since 2015

Lexie made finding a lower priced auto insurance policy easy. She was able to find a policy with the same coverage I had at a significant savings, even though I was buying a new car.

Customer since 2020

Lexie did all the work for me. She gets the best quotes for whatever your needs are. There’s no hassle whatsoever. Her professionalism is top notch. I’d recommend her to anyone. I made one phone call to her and had insurance within an hour. Doesn’t get any easier than that.

Tammy L., customer since 2020

I am new but i would like to no about mileage rebate

Customer since 2020

The best insurance agency I have ever had in over 30 years!

John E., customer since 2014

Fast responses Understanding what we wanted

Customer since 2020

anytime I have a question, I use Email. Your response time is normally within a couple of hours! Can't ask for any thing more!

John S., customer since 2016

Quality service delivered in a caring and efficient manner, that's backed up by dependable service.

Steven P., customer since 2019

I appreciate your prompt responses to questions and taking the initiative to shop rates automatically so I don't have to request it again.

Customer since 2017

The best in town

Customer since 2016

Every year Lexie makes sure we are comfortable and happy with our insurance and sees if she can find a better deal so save some money. She’s a great employee and we are always satisfied!

Samantha P., customer since 2018

They went the extra mile to find me the best coverage with cheap rates. Thanks Tony & Beth!!!

Stacy J., customer since 2020

Always very helpful and very nice customer service and attention to detail

Customer since 2017

Your service was fast and friendly. I feel like you got me the best rates.

Melissa S., customer since 2020

i am Lucky to be surrounded by your great tame Agent Beth go above & beyond to help her clients all the time. i thank you for all again for the awesome coverage Thankyou for all your hard work helping your clients. thanks.

Eyasu A., customer since 2017

I was replied promptly, all questions answered.

Customer since 2020

Great job

John V., customer since 2016

Lexie has always taken good care of me answers all of my questions promptly and searches for the best and most reasonable coverage for me.

Linda P., customer since 2018

Always available,we insure our car in.Fla.,very easy getting our coverage changed from "parked in th garage" to on the road.

Customer since 2019

Always knowledgeable always respectful always on time. Very happy to have them as my insurance agency.

Ashot G., customer since 2015

Lexie is very responsive and i feel that I trust her to have my best interest when searching for insurance options.

Brent S., customer since 2019

Great communication and all matters resolved quickly and effortlessly.

Andrew M., customer since 2018

Customer service from Lexie

Customer since 2017

quick helpful responses

John P., customer since 2018

Johns always available to answer my calls and questions with haste, always on top of my account.

Gavin M., customer since 2018

FORTUNATELY WE HAVE NOT HAD TO FILE ANY KIND OF CLAIM SINCE WE HAVE BEEN CUSTOMERS. WE HAVE BEEN ABLE TO FIND GOOD RATES WITH SUPERIOR, PROFESSIONAL CUSTOMER SERVICE. I DID HAVE ONE ISSUE. WHEN I CALLED THE 24 HR. ROADSIDE ASSISTANCE I HAD TO WAIT QUITE A WHILE FOR SOMEONE TO SHOW. I ENDED UP GETTING A JUMP MYSELF AND CANCELLING THE CALL. THIS WOULD CONCERN ME IF THIS WAS MY WIFE AND SHE WAS OUT ON THE ROAD STUCK SOMEWHERE.

Gene M., customer since 2018

Ride or die bro. You've helped out for years now and actually I refer people your way often.

Danniel T., customer since 2018

Great Folks....Great Service....& most Important Saved Me MONEY !

Customer since 2018

Lexie is great to work with and always finds us great rates!

Customer since 2017

You respond to our needs immediately and we rely on Insurance Brokers and more specifically, you, John Espenschied. We can count on you. Thank you.

Diana M., customer since 2015

Lexie has always done everything she can to help us out and get us the best deal possible. I always recommend her to anyone and everyone I see looking for insurance

Jayme S., customer since 2017

Promptly returning calls and going beyond what is expected!

James F. October 2020

Everything right! Lexi takes care of us very well! All questions are always answered!!

John B. October 2020

Great service

Customer since 2019

IBG is the one place I trust to make sure everything is properly covered in case something ever happens. They also monitor the rates to make sure I have the best price for the best coverage constantly checking multiple companies. I don’t have to shop and compare, it’s all done for me!

Richard L. September 2020

Timely response and great results.

Customer since 2019

Always easy to get in touch with. Staff is super friendly. I feel like out insurance needs are always met and we get a great value.

Melody M. September 2020

You are easy to work with and very convenient thanks for all you do

Jasmine B., customer since 2019

Your company will always quick respond & Fair when it comes to pricing.

Yohanis M., customer since 2019

Very good customer service....Thank you.

Customer since 2019

listens to the clients and gets best rates.

Customer since 2016

Very helpful and very polite

Fernando R., customer since 2020

Lexie and group always takes care of my needs

Kourtnie W., customer since 2020

You did everything right!

Rose S., customer since 2020

You were able to quickly save me a good chunk of change - over $1,500.

Customer since 2020

Costomer service and deal was good

Leonard N., customer since 2020

great prompt service!

Phillip B., customer since 2017

As usual, any question or problem we have is addressed very fast, customer service is amazing and we will never use anyone else. Lexie has been such an amazing person to work with she's always so pleasant, personable and works hard to get us what we need and helps us whenever we need anything or reach out to her with questions.

Jennifer A., customer since 2018

Ease and convenience of having broker do the work for you with better results than what I could have achieved.

Customer since 2019

Lexi and everyone I have dealt with at brokers group have been very professional and very nice, always take care of my insurance needs..

Jason B., customer since 2017

Price and keeping your word. Agent genuine concern with our needs.

Customer since 2020

Continue doing what you are doing! Joe

Joe S., customer since 2020

Good rate on insurance And very friendly

John H., customer since 2020

John Alexander has always been rapidly responsive to any issue that has come up.

Michael H., customer since 2019

Lexie was fabulous.. fast, efficient and very knowledgeable.

Kathy T., customer since 2020

Happy and friendly service. Best deals on insurance as well.

Andrew P., customer since 2019

We have received courteous customer service every time we have had to contact the company. We appreciate the fact that you do all the legwork and handle the payment process for us. We feel fairly confident that we are getting a competitive rate on our insurance and coverages

Customer since 2019

Working quick smart which is very helpful

Aram G., customer since 2015

Your guys are always there to help anytime I’ve reached out. If there’s any changes or new deals or anything you guys reach out n let me know and it makes it a lot easier on me instead of worrying about finding insurance cheaper ect I appreciate your guys help .

John A., customer since 2017

Hands down the best insurance company i have ever had the pleasure to work with Tony And Beth were so knowledgeable and saved me thousands of dollars and headaches and made the switching process painless thanks again IBG!!!!

James H., customer since 2016

Just right

Yefim K., customer since 2018

Good friendly service, timely response when we were shopping for Insurance.

Customer since 2020

Helps me figure out a complicated situation.

Johnny O., customer since 2018

My answers are always answered! I'm never left in the dark! Were always happy with how we are treated! If we have a problem its always taken care off!

Moreen B., customer since 2017

Great service

Customer since 2019

Always prompt and takes great care of their customers.

Kenneth T., customer since 2019

Always Quick to respond and always keeps me up to date in my insurance status.

Cindy B., customer since 2018

Just being able to find me insurance with a good rate with challenged credit at the moment means a lot because if I don't pay nothing, I pay my insurance. So thanks for working so hard to get the best deal possible. Rhonda

Rhonda M., customer since 2014

Lexie Crafton is an excellent service rep. We typically have a lot of questions frequently, and she has researched and answered our questions directly and accurately. She provides options for us regularly and provides the best deals available.

Barry D., customer since 2018

Always easy to deal with.

Customer since 2019

Every step of the process in getting insured went so smooth

Nicolas O., customer since 2020

Lexie Crafton is an incredible person! She is very patient, knowledgeable and fast! She is also relentless in providing excellent Customer Service! I recommend Insurance Brokers Group to everyone; and when you contact them, hopefully you’re lucky enough to work with Lexie!

Dwayne R., customer since 2020

Very friendly,communicative,, and willing to help anyway they can.

Customer since 2020

Working with Tony Howard was so easy, he made the whole process painless! I talk about the experience all of the time. Tony and Beth Howard are on top of their paperwork and answered all of my questions. It was so great to work with them.

Ariana H., customer since 2019

Friendly and courteous customer service.

Customer since 2019

You are always answer my questions in a timely manner.

Deja M., customer since 2019

Lexie is always available to answer all my questions in an extremely timely manner

Maggie S., customer since 2018

We used yall when we lived in Missouri then when we moved to Oregon yall continued to provide us with excellent care!!!

April W., customer since 2016

Customer service

Customer since 2013

You consistently save me money by finding good policies for much less than my previous insurer.

Peggy W., customer since 2018

Very reliable and caring for the customer. So glad I chose Insurance Brokers Group.

Customer since 2017

Very efficient in response to any questions that I have or any changes that need to be done.

Customer since 2018

Very responsive and good rates!

Customer since 2019

Great service and they find the best value for you.

Steve O., customer since 2016

I was in need of SR-22 and after several failed attempts to acquire it on my own, you were able to find an insurance company that would take me. Since then, your service had been outstanding. Informative but not intrusive. In addition, I sent my son your way and you were able to find him his first auto insurance at the best possible price.

Customer since 2018

You found good trustworthy coverage at a reasonable price and you represent yourself very professionally. The combination of home and auto is valuable and keeps me from shopping or allowing others to quote.

Nick B., customer since 2016

Lexie is the best!

Zachary M., customer since 2017

It’s not that you did something right it’s the insurance that you got us is redickless

Chris S., customer since 2018

Found affordable insurance for our cars!

Paul H., customer since 1989

When I purchased my new home transferring insurance from one home to the other easy and seamless. Beth was a huge help, she equally helpful when I purchased my umbrella policy. She explained exactly what this would cover and how it would benefit me. I appreciated her eagerness to help and friendly demeaner.

Customer since 2014

You answered your phone. Lol I was looking for biz insurance and you got me quotes quickly and told me what I did and did not need. Very helpful for me. I didn’t feel like I was getting told “the shpeel”

Kevin J., customer since 2019

You respond quickly and efficiently

Customer since 2018

Javier M., customer since 2017

Everyone at Insurance Brokers Group are very caring and do a great job of making sure you have the best options for insurance as possible. I've been working with them for years! Tony has been there for me from the start. After telling him about how much my insurance was costing me at the time he shopped around and found me a deal with better coverage that cost me $100 less a month! I could not be happier working with them! Thank you Tony and everyone else for everything you do!

Amylynne B., customer since 2014

Always very helpful to find us the lowest rates with the options we like!!

Shala P., customer since 2014

Always there to help. Whether it be a copy of my insurance card emailed over or a question about my policy. John is on it.

Customer since 2014

Quick and very friendly.

Garth T., customer since 2019

You provide a good value and customer service.

Customer since 2015

Super fast response to our request to delete and add a different car for coverage.

John S., customer since 2016

I had a bit of sticker shock with insurance rates in moving from Indiana to Texas. The thorough explanation and reasoning surely helped. Then Insurance Brokers went to work and found me the best rate to match my needs. In our continued relationship the ease of conducting business and reviews of my policies create a comfort level and peace of mind knowing that Insurance Brokers has my best interests covered.

Steven P., customer since 2019

Best insurance Agents We have ever had!!!! A+++ Service 🙂

Steven C., customer since 2018

It was a simple and easy process! Lexie did all the comparing pricing and gave us the best option.

Samantha P., customer since 2018

Great communication! We always get a quick response to questions and straight forward responses which has helped us make decisions we're comfortable with.

Customer since 2017

I really appreciate all the voice mail updates that John E. sends about various items. Most recently the update about the current crisis regarding Coronavirus. It's a great way to keep everyone apprised how it affects companies that I do business with. Thank you!

Customer since 2015

I love the way you shop around and work with me to get the best price. Thank you

Linda P., customer since 2018

I like how you organize things and your fast response Keep up the good work

Abduljabar A., customer since 2016

You have helped us find the best rates and stay on top of our needs.

Customer since 2018

Customer service !!! That’s why. Outstanding! Reliable fast

Russ G., customer since 2017

Good service!

Alex B., customer since 2015

just pain great CS Lexi shopped me for best available deal. and provided helpful claim assistance.. hope I can continue coverage through Lexi

Customer since 2018

Prompt professional service. Don't mistake the 9 instead of a 10 as a problem. I don't give anyone a 10. But, in general I am very pleased with the results of interaction with your office.

Customer since 2018

Always available when called with problem. Good Prices! Thanks Tony!!!

Customer since 2013

John, your friendly attitude and great service are so appreciated. Thank you for giving me peace of mind in my insurance needs.

Customer since 2015

Great service and I have referred many customers.

Beth W., customer since 2017

Have better rates than my last insurance agency. Search for better rates continually.

Kim N., customer since 2016

You only charge 1payment not the 2 payment the other’s tried.

Pamela B., customer since 2020

Lexie was prompt and very nice. She worked to get me the best rate and I appreciate that.

Melissa S., customer since 2020

Lexie is always looking out for us and .making sure our coverage is as best as possible and checks in frequently. Shes always available and very responsive when we need something.

Customer since 2018

Tony, you helped us get the best price for our bundle so we did not have to. When I tried to get the same coverage quoted, every insurance company would not bid the same coverage; they always wanted to change something. So I could never get an apples for apples bid. You did all of the hard work and we reaped the benefits. Thank you!

Phillip B., customer since 2017

Everything

Customer since 2018

Beth Tony and Alexa helped my with a unique situation and helped me customize my insurance to handle the situation.

Daniel F., customer since 2019

Tony responds immediately

Kevin W., customer since 2020

Prompt service ! Friendly and caring.

Pam M., customer since 2020

Prompt service,lowered our rates;adjusted our policy to reflect our 5 mos.in Fla. 7 mos.in Ny.

Roy P., customer since 2019

Go above and beyond to get anything we need to keep us covered and happy.

Benjamin B., customer since 2016

I made one call and it was to you I didn't need to call anyone else. You were able to take care of my home owners insurance issues. You knew your job and you did it very well I thank you for that.

Customer since 2020

Lexie, Beth and everyone I have spoken to are always friendly and answer all my questions, they always try to find a better deal to save me money

Jason B., customer since 2017

Love the company and the help!

Vito O., customer since 2020

PROMPT RESPONSES, VERY FRIENDLY, PROVIDED ME WITH GREAT RATES.

Amanda R., customer since 2020

She was very polite & after I spent hours on individual quotes, I hit her up and she got me the low low immediately. By far the best deal out there. Thank you!

Andrew Q., customer since 2020

Lexie is great! She's so helpful and answers all our questions quickly.

Charles C., customer since 2019

I’ve always had great service and they are very attentive to my needs

Customer since 2018

The customer service provided was great, we saved a significant amount of money over our prior insurance carrier and whenever I need information it is provided quickly and courteously. We like the fact that when our policies are coming close to renewal that our agent researches to make sure we are getting the best rate for our coverages.

Donna H., customer since 2019

Extremely knowledgeable, fair pricing and excellent communication.

Customer since 2019

Lexi is amazing to work with. She has always been there when needed. Very helpful

Julie M., customer since 2018

You made the process easy and saved me money at the same time. What's not to love? Thank you!

Customer since 2019

It's clear with my history of speeding tickets that you found me the most affordable deal. Also looking back to 2019 I remember you telling me that within the new year my insurance rate would go down due to tickets falling off of my record. You then stayed true to what you said and my insurance went down. You guys are a reliable group of people really concerned about the individual client and I think that's great.

Miranda L., customer since 2019

Yes , Lexie is always great to work with. She responds quickly to my questions and requests. I give her a 10.

Brenda J., customer since 2018

Great rates and great staff! Always helpful and shopping us around and making sure we are getting the best rates!

Anthony H., customer since 2015

Timely responses, finding competitive pricing, overall good service. Thank You

Customer since 2020

I just love that you compare prices to get me the best so I don’t have to worry or take the time to do it myself! Thank you so much!

Customer since 2017

Tony, Beth and the team are always excellent. I will continue to send my business their way and would recommend them to anyone for their insurance needs. Thanks guys!

Mark H., customer since 2019

tony is the best agent in the world and has saved me thousands of dollar bills yo!!!

James H., customer since 2016

You all were always updating me and always ahead of everything in regards to my needs and the need to receive the best quality at the best possible price.

Rhonda M., customer since 2014

You offer objective cost effective insurance solutions. your customer service is also fantastic with timely feedback. Lexie is great to work with.

Robert B., customer since 2017

John has been so kind and helpful. Great to work with. Everyone is professional and knowledgeable.

Barbara K., customer since 2017

You helped me find a good policy that saved me a lot of money.

Customer since 2018

Happy holidays! Thank you for all of your help

Aida B., customer since 2016

I checked a quote on auto insurance earlier this year, from an agency Costco is associated with. They could not compare with the price you got me. So, cost effectiveness and yearly looking at this, are appreciated.

Steve O., customer since 2016

John's professionalism along with affordable rates.

Nick B., customer since 2016

Good prices, good coverage, fast service. Just what I need!

Customer since 2018

Best rates for the coverages we have.

Michael B., customer since 2016

Beth is always so kind and accommodating when ever I need or ask for help.

Customer since 2014

Good service

Jean G., customer since 2019

You respond immediately on any problem i g G ave

Customer since 2018

Found the same coverage for our vehicles for almost half the price. We were really getting ripped off and were so ecstatic when John found us the new coverage.

Customer since 1989

Always available. Always looking for best price. Prompt reply questions.

Customer since 2017

Javier M., customer since 2017

Found me the best quote in record time. John Alexander is a great broker and I definitely recommend him

Customer since 2019

John Alexander is great! He took the time to answer all my questions, even the ones I'm sure I asked at least twice. He talked me through the options and was patient with my ignorance.

Tally N., customer since 2019

John's knowledge and the effort he puts in to find the right solutions for us are what motivates us to stay with Insurance Broker Group.

Yvonne M., customer since 2014

You all are amazing! You take the time out of your day to make sure my husband and I are happy. You don't complain when we change our cars a lot! You all are amazing! Lexi takes great care of us.

Moreen B., customer since 2017

you are always alway prompt returning messages. You are friendly and poliote.

Patricia C., customer since 2019

Upon my first Contact with Insurance Brokers group the agent was helpful knowledgeable and continually answered questions that I had she was able to put things in places to help reduce my insurance costs which I appreciate so much she's been awesomely helpful and so many ways.

Lisa K., customer since 2019

I find that your company is reliable.

Customer since 2015

It was so easy and every year you guys re-shop all my insurance...Big money and time saver!

Customer since 2015

I appreciate the timeliness of documents sent. As long as the rate is competitive, will continue getting our Homeowners Insurance.

Customer since 2014

Keep Rockin awesome insurance

John E., customer since 2014

Your organization was very prompt and delivered a very cost effective rate!

Maria P., customer since 2018

Always responds to request extremely fast, usually within an hour or so, even after hours or after work hours. Great customer service!!

John S., customer since 2016

They have the best service and very dependable .

Phuong L., customer since 2016

Great customer service fast Excellent thanks far all

Customer since 2019

Honesty it’s extremely important to me to have honesty come from anybody or anything and I know I can trust that I’m not going to be essentially sold some things that I don’t need just so you can make extra money or any of those things

Customer since 2016

Sam and I have know Lexie since high school and we’re so happy to be able to go through her for our first time getting home owners insurance. Then a year after we moved in, we used her to put our car insurance together! We went through a different company that we started with because she found us a cheaper way to go, because we bundled! We highly recommend this company! They make it so simple!!

Samantha P., customer since 2018

You are always very helpful with our insurance needs.

Customer since 2017

I like that I can get a review of many companies and your service has been superb. I have, in fact, already referred you to a few acquaintances.

Customer since 2017

I needed a quote and Lexie got back to me in a very timely response. Once I was ready to provide my information for the quote I liked, I had to reschedule my call with Lexie a few times. She was very accommodating to my schedule and when I finally went through with a rate, I received everything I needed very quickly.

Trevor C., customer since 2019

You always find the right Insurance for us.

Customer since 2013

The email communications were on spot and professional. This is important to me since I am very busy and I can't answer my phone all the time. Good rates helped me switch also.

Customer since 2019

Before I found your services I was unsure if I’d be able to acquire the insurance I needed.

Customer since 2019

Tony paid a great deal of attention to my specific needs and desires; keeping my best interest in mind.

Bruce E., customer since 2019

When I called about insurance for my HD it was taken care of right away. I like fast and Great service.

Customer since 2019

Lexie offered a great rate that I could not turn down. She was very helpful and courteous throughout the entire process of setting up my new policy.

Jon B., customer since 2019

Lexie worked diligently to find me the best deals on both home owners and auto insurance. Is always prompt about responding to my questions.

Customer since 2018

Our broker Lexie is top notch! If we need anything at all she is a phone call away which makes it easy with our busy schedule! Great customer service and the best prices for auto and renters! Highly reccomend!

John W., customer since 2017

I like the fact you save customers money. Saving money is always good.

James G., customer since 2019

Fast, Reliable, Great Customer Service, Answered all questions accordingly and walked me through the process very smoothly!

Customer since 2019

Quick, friendly, no hassles

Customer since 2018

Always answers questions promptly and provide us with good rates from well know companies.

John P., customer since 2018

I was very satisfied with your response, prices, coverage. We always communicated by email mail or phone and things were usually taken care of in a timely manner.

Gene M., customer since 2018

Lexie always always gives me the best customer service. She is an asset to your company!

Customer since 2017

Great people great service

Louis R., customer since 2017

Your commitment to us..making sure we were taken care of and always available...

Customer since 2019

Very helpful and responsive. Lexie is amazing.

Brent S., customer since 2019

John, you shopped for a good company that offered lower rates. You are always the first one I call with a question or insurance need. We depend on you. Thank you for such good caring service!

Diana M., customer since 2015

Every time anytime I have some questions . I’ll get a respond right away.

Ashot G., customer since 2015

John Alexander was awesome, got me a great rate on home insurance.

Chris P., customer since 2019

We are very happy. Thank you very much, recommend to all.

Vasiliy I., customer since 2015

Lexi my agent is great she really went out of her way and did everything she could and I really appreciate that I would certainly refer other people to the company thank you soooo very much

Lance S., customer since 2019

Lexie is attentive, punctual, and friendly! Such a positive experience!

Amanda B., customer since 2019

Always very helpful with every situation

Jeffrey W., customer since 2015

I like my rates ok. Would be nice if I could get them lower

Customer since 2018

Everything from start to finish since we have started using your company has been wonderful especially Lexie Crafton. She's always available when we need her and very knowledgeable and gives great customer service.!

Jennifer A., customer since 2018

You promised to get my wife and I the bet coverage for the best price each year without me having to shop for a better price and if I have a claim, you said to call you instead of the insurance company and you would handle claim. Also, discounts for safe driving.

Phillip B., customer since 2017

They made getting lowest cost insurance easy and it took very little of my time.

Customer since 2019

Great customer service and unbeatable insurance rates!

Lindsey H., customer since 2016

Tony has continuously helped us out and answered questions. Thank you. Very good insurance and conditions.

Vasiliy I., customer since 2015

Answered all our questions, found us a policy with the coverage we needed at a good price.

Customer since 2019

You were perfect answer all questions fast and professional

Customer since 2019

Anytime there is any thing needed it is taken care of in a very timly manner no issues.

Benjamin B., customer since 2016

Always helpful and available

Sean S., customer since 2017

Good service

Customer since 2019

The cost, communication and response were all above expectations

Jason S., customer since 2019

I have had very good experience with Insurance Broker Group so far. They respond very quickly. If I have any question, they answer it properly.

Customer since 2019

I really was appreciative of John’s patience with me. And he did not seemed bothered with my many questions.

Stephanie L., customer since 2019

John Alexander has always been very prompt responsive on any issue that has arisen.

Michael H., customer since 2019

We were looking for better rates with a well known company and you came through for us in a big way. Saved us a considerable amount of money on our auto and homeowners policies with comparable coverages. We have already recommended you to a couple of folks.

Donna H., customer since 2019

EVERYTHING! Very helpful and friendly I have already recommended 3 friends

Customer since 2019

You all are great. Always helpful. Always available to answer questions. You Do check ups to see how things are going..great attitudes and great customer service

Customer since 2017

Mike was very helpful and informative, and found a great policy for me

Joshua G., customer since 2019

You guys are very knowledgeable and offered suggestion to help make sure we are properly insured. The ability to shop for the best deal is great too. Thank for all that you do.

Sergio A., customer since 2018

You were very responsive and easy to work with plus you found some great rates. Overall it has been a great experience!

Customer since 2019

Lexie is wonderful no matter what question I have or need to add something to my insurance she is great and always answers my questions. I do refer her to everyone I speak to about insurance.

Customer since 2018

Super reliable and accurate quotes

James H., customer since 2017

Good service and prices! A breath of fresh air and relief after my previous broker and insurance company!

Therese S., customer since 2018

Willing to go extra mile to save your money. Great people.

Customer since 2017

So far as a customer for almost 3 months now . Its been very Pleasurable it seems that this company cares about there Clients

David N., customer since 2019

I love the knowledge and customer service, always friendly! They shop my rates so I don't have to!

Customer since 2015

You're the Best

Sandra R., customer since 2018

Great people always good to talk to always very helpful and I will always recommend this brokers group to my friends and relatives I switch my insurance and it took less than an hour to finish everything thank you Tony

Aram G., customer since 2015

You did find me a very affordable Medicare supplement. And, someone was always available to answer my questions.

Customer since 2016

Any time I call with questions I get an immediate response and or call back. I like that. It shows that Insurance Brokers value me as a customer. The agents are always professional, courteous and efficient.

Customer since 2015

John Alexander was a great help when finding us the best insurance for the best rate when we bought our home last year. When our policy was up for renewal this year, he helped us find equal coverage at a lower cost through another company and saved my husband and I over $100 monthly when combining our car insurance with our homeowners policy. Insurance Brokers Group provides great customer service, and I’d highly recommend them!

Christina S., customer since 2018

Expedient Easy to work with Met my needs in a timely manner.

Customer since 2018

Great customer service and they find you the right fit for your needs.

Customer since 2017

I love how you take immediate action to anything I bring forth. I don’t have to worry if it’s going to be taken care if because I know it will.

Customer since 2018

John and his team is always there when I have needed then.

Customer since 2013

John is a gem, professional, patient and a great person. He takes great care of you.

Barbara K., customer since 2017

You got me good coverage at a great price and responded to my needs quickly.

Customer since 2018

Excellent service

Aida B., customer since 2016

The fact that John puts his customer first.

Deja M., customer since 2019

We've been treated very well by Insurance Brokers, as I've called in to c/s for advice from time to time. At times the response time is a bit slow on getting back to me. I feel you have us iwith the best insurance company with the coverage we need. Over all, we've been very happy with Insurance Brokers Group the to point I've recommend you to family and friends.

Customer since 2015

You work to find to best price for my insurance coverage, without compromising the coverage needed.

Steve O., customer since 2016

I love that this service saves me time on researching the lowest prices. They answer all of my questions in a timely manor and are always professional.

Customer since 2016

You found the best comprehensive coverage for my home and vehicles at a very affordable rate. When I had a claim, the insurance provider came through totally. I get many calls to quote my coverage, but I am not switching. John is very professional and knows his business. He helped my son in CA find good car insurance as well.

Nick B., customer since 2016

Fast response. Great service and attention from Lexie. Good quotes too!

Fabio A., customer since 2017

Answer questions within a reasonable amount of time, seems to be fairly reasonable prices. Other associates in office help when agent is busy.

Customer since 2016

i love tony, if we ever have a question he will alsways get right back with us and ease our minds and we feel safe having him. thanks great job Tony

Customer since 2014

No issues with this insurance company to date. Highly recommend!!

Customer since 2018

You are very nice people and gave me a very good price for insurance

Customer since 2017

All is good

Customer since 2019

Agents very helpful! Everything made simple!

Customer since 2019

tony was very helpful.

Customer since 2016

John Espenschied helped us find not just better car insurance rates, but enormously better rates with the same benefits. It was amazing.

Paul H., customer since 1989

Excellent services.

Simon D., customer since 2019

Everything I asked for !!!!

Mikhail G., customer since 2015

You were there when I needed you most. For that I am soooooooo grateful. Thanks a whole bunch.

Dorothy J., customer since 2019

Excellent customer service

Robert B., customer since 2019

I was very satisfied with the service in the transfer from my previous company. Also very good rates and lower than I have been paying for years. I have recommended your company and Lexie to friends and have recommended them calling for a quote. I was especially happy for the change when my previous company called and said if I would have contacted them them could have done better. They should have done that on an ongoing basis but I never head from them. Keep up the good work! Ralph D

Ralph D., customer since 2017

Great rates and service.

Customer since 2014

Fast, friendly and knowledgable! Always finding me the best rates and I recommend them to everyone I know!

Anthony H., customer since 2015

Your team is very responsive and you're always trying to get us the best value in insurance!

Yvonne M., customer since 2014

Quick, friendly and thorough service.

Michael B., customer since 2014

We are very pleased with the fact that you checked all resources for the lowest price. The service was prompt and efficient. We are pleased with the pricing and coverage. Recommending to everyone! Thanks Lexie.

Patricia C., customer since 2019

Always easy to communicate with.

Customer since 2015

Super simple, Fast, convenient and easy to deal with and no hassles. Have recommended several friends and family members.

John E., customer since 2014

I liked the fact that your team has been very responsive. In addition the actual cost of the insurance was better than I expected. Very happy with the company.

Ernestine C., customer since 2019

Always there to answer any questions I may have. You search for the best rates for me. You explain everything I have regarding my policy.

Customer since 2016

It was Great Service like always!. Tony all the time helpful.

Yevgeniy L., customer since 2018

Seems like the older I get, I forget where I put my insurance cards for my cars. I have twice sent an email requesting a copy for my files, and on both occasions, I received the new cards within a couple hours of my request. I really appreciate their great customer service!! Thank You

John S., customer since 2016

Insurance Brokers Group was patient while I researched all available options. The process to sign up was simple, straight forward, well explained and executed.

Steven P., customer since 2019

Tony Howard knows how to get things done. He's a no-nonsense guy who when get confronted with a challenge, he breaks down doors to get things done. He saved me money switching over from Nationwide Insurance to Safeco. Plus, better policy endorsements. I highly recommend Tony and his company.

James G., customer since 2019

This is the most helpful and awesome customer service company I’ve ever work with. The staff is very knowledgeable.

Phuong L., customer since 2016

Your business is always effective & quick. Thanks it is my pleasure to do business with you.

Eyasu A., customer since 2017

John has been great to work with at Insurance Brokers Group he has always been available for my questions and concerns., Thanks for making things easier for me.

Cecilia B., customer since 2014

Chris N., customer since 2017

Efficient and easy to work with to get the actionable results necessary to keep our business moving forward.

Customer since 2017

These guys are “ Da Bomb “ !! They are always there to take my phone call, always provide great service, and always resolve my problem. I highly recommend John and his well trained staff for your insurance needs. 5 stars / no drama

James L., customer since 2013

Very fast and great customer service! Have always made me feel comfortable and found me affordable insurance!

Customer since 2018

I feel like they are looking out for my best interest.

Leslie S., customer since 2017

Great customer service! Quick response time and thorough information.

Customer since 2017

John is a very knowledgeable, professional, and smart Insurance Broker. He is constantly looking for the best coverages for our Auto, Homeowners and Umbrella needs. He compares existing rates and coverages to determine if he can get a better price with better coverages. His staff is very courteous and efficient, answering calls promptly. We couldn't be happier. Thanks, John and IBG.

Muriel C., customer since 2014

We called several insurance companies and agents but Insurance Brokers Group saved us over a thousand dollars. Fast, easy and simple process. Couldn't be happier and referred many other people.

John E., customer since 2015

Great service when I need it! When changes are needed they are on top of it. I got a wonderful price for my insurance and wouldn’t go anywhere else!!!

Kim S., customer since 2014

Insurance Brokers Group makes the whole process easy! We have home and auto and never have to worry about renewal time or anything else. We have even used them for renters insurance in the past.

Tammy P., customer since 2015

I've had my home insured with John for several years now and I'm very happy with the rate he was able to offer me, and I'm completely satisfied with his warm, yet professional manner. I would highly recommend John Espenschied and Insurance Brokers Group for your insurance needs.

Kim C., customer since 2013

I was making calls to find an insurance company. When I called you, you saved me a lot of time and hassel. Thank you

Customer since 2018

Prompt response time. Concise explanations regarding policies.

Customer since 2019

Insurance Brokers Group is quick to respond, detailed oriented, friendly, they follow up, and if you are uncertain and they are not too sure, they will find the answer for you. Plus, they make doing business with them very easy.

Customer since 2014

Friendly from the first call! Saved us over 50 bucks a month on our auto insurance!

Sarah B., customer since 2018

Always available, great customer service. Keep up the good work always:)

Ratna C., customer since 2017

Got a good price on insurance and great customer service

Linda P., customer since 2018

John keeps me informed about any changes to my policy. Hopefully the prices will remain the same.

Customer since 2015

Always simple and straight forward, they work hard on my insurance so I don't have to.

Brennan L., customer since 2016

Easy interactions. Prompt responses

Steve M., customer since 2018

Great customer service all the time Fair Insurance rate, Insurance Brokers Groups is one of the best Insurance Agent in Missouri. We love you.keep up the good work.

Eyasu A., customer since 2017

Helped us find quality insurance products at affordable pricing

Richard B., customer since 2018

all around very helpful

James D., customer since 2018

I have NO complaints about any of the process of getting set up with Lexie and the Insurance Brokers Group! Not only was it a quick and painless procedure, it saved me over $100 a month on my premiums!

Rebecca D., customer since 2019

When ever we had questions or had to ad and subtract cars and motorcycle Lexie is always quick to respond and fill our needs. Thanks

Gene M., customer since 2018

Had a wonderful experience. Lexie was very knowledgeable and made it a very non stressful and great experience when usually it's a daunting task. Found the best rates and coverage for what we needed. Wont ever go anywhere else!

Customer since 2018

Lexie was very helpful and timely at getting me quotes for my ins. She was patient and answered all questions.

Customer since 2018

Because of Tony, I remained stress free while in the market for car insurance. I was kept in the loop about everything and Tony found the most reasonable insurance. I've been a customer since 2018 and it was the best decision I made.

Sierra S., customer since 2018

Very fast ,reliable and gave me what I needed no hassles..

Jason S., customer since 2019

Best pricing because you represent numerous companies and service is awesome.

Rene L., customer since 2011

Professional and convenient transaction

Jim M., customer since 2019

We really appreciated your hand written note. We also appreciated how quickly you were able to respond to our needs. Thanks Mary and John.

John T., customer since 2019

Getting us taking care of and was very professional.

Rechard W., customer since 2019

Always on your A game!

Mark H., customer since 2019

I have already recommended your agency to fellow contractors. Joe Lober JRL Solutions LLC

Joseph L., customer since 2018

The follow up and prompt feed back to questions.

Customer since 2018

Your service is always relied upon. We very much appreciate your assistance when needed. Thank you.

Customer since 2015

Having Beth hired on.

Zachary T., customer since 2016

Lexie was great! She was responsive and fast to my busy life needs! Thanks for understanding and being quick!

Deanndrea G., customer since 2018

Finding alternatives to escalated policy increases with alternate companies.

Robert S., customer since 2017

Always friendly always knowledgeable always helpful . Great service. Thanks for being there for us.

Ashot G., customer since 2016

Helping me get the best price for insurance.

Customer since 2017

Agent promised great customer service and when premiums go up, he promised to shop for better prices without me having to go thru that grueling process again with other agents, and his promise that if I have an accident he will be the person to take me thru the process rather than dealing with the insurance company, unlike the past companies.

Phillip B., customer since 2017

Quick response and great customer service!

Lindsey H., customer since 2016

Everything! Lexi is awesome!!

Jason B., customer since 2017

Broker I worked with handled my inquiry professionally and quickly.

Customer since 2019

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